Terms & Conditions

These Terms of Use and any terms included therein (hereinafter the "Terms") apply to your ("user", "you") use of the Services, including https://monero.market ("Website", "Site") technology and an integrated platform. We provide you with the opportunity to use our Services as defined above on the following terms.

1. Enforcement & Amendments

  • These Terms of Use constitute a binding agreement between MONERO.market and the user as soon as the user visits the Website and uses the Services. By doing so, the user confirms that he has fully read and accepted these Terms of Use.
  • User agrees that the Terms of Service may be updated from time to time by MONERO.market. If the user has not read and accepted the Terms of Use as a whole, they should not use or continue to use the Services.
  • We reserve the right to change, supplement or modify these Terms from time to time at our sole discretion. We will notify you of amendments to our Terms through our official social networks. The amended Terms will be effective immediately upon posting on the Website.

2. Your eligibility to use our Services

  • Our Services are intended solely for users who are 18 years old or older and who satisfy the criteria described in these Terms.
  • Before you start working with the Site, you need to be sure that you meet two basic requirements:
    • ├── We reserve the right to change, supplement or modify these Terms from time to time at our sole discretion. We will notify you of amendments to our Terms through our official social networks. The amended Terms will be effective immediately upon posting on the Website.
    • └── The use of our website is prohibited where prohibited by applicable law.

3. Deposit

  • By using MONERO.market, you take personal responsibility for those financial losses that may be associated with a change in the monero / your fiat rate.
  • If you failed to send a deposit at the specified time, then you need to create a new purchase and send the deposit at the specified time. You can contact support if you sent a deposit after 3 hours and we will try to identify your transaction.

4. Refund Policy

  • MONERO.market returns funds to the user if a deposit error occurs and the deposit cannot be completed due to incorrect operation of the MONERO.market system. In this case, we will ask txid for catch relevant problems with the payment. All cases related to a client error require additional consideration by the support service. The decision on such situations is individual and not subject to challenge.
  • We guarantee to make everyone happy. If buyer have unhappy about the purchase with some reasons: "The product received is not as advertised or as described." or "The product has never arrived." buyer can open dispute. Authorities of MONERO.market will decide dispute winner.
  • As a result of the available evidence, the dispute will be concluded. Escrow will protect your monero.
  • Regardless of the side of the transaction error, we never ask the customer to go through the KYC process.
  • If funds deposited as part of your transaction have been determined by the system to be suspicious, we may ask you for information to verify the source of the funds. If you refuse to provide such information, we are not responsible for securing a refund or completion of an exchange for that transaction

5. Responsible Use and Conduct

  • By using the Site and accessing the Services, you agree to use the Services only for the purposes intended as permitted by these Terms, and any applicable laws and regulations.
  • Accessing (or attempting to access) any of the Services by any means other than through the means MONERO.market provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of Services through any automated, unethical or unconventional means.
  • Engaging in any activity that disrupts or interferes with our Services, including the servers and / or networks on which our Services operate or are connected, is prohibited.
  • Attempting to copy, duplicate, reproduce, sell, trade, or resell our Services, is prohibited.
  • You are responsible for any consequences, losses or damages that MONERO.market may directly or indirectly incur as a consequence of any activity undertaken by you on, or through the use of the Site or the Services, that is in breach of these Terms or any applicable law or regulation.
  • MONERO.market may provide various open communication tools on the Site, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You acknowledge and accept that, MONERO.market does not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit or receive any type of content on our Site, then it is your personal responsibility to use these tools in a lawful, responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
    • ├── Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language.
    • ├── Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party.
    • ├── Contains any type of unauthorized or unsolicited advertising.
    • └── Impersonates any person or entity, including any MONERO.market employees or representatives.
  • MONERO.market has the right at its sole discretion to remove any content that it believes does not comply with these Terms, along with any content that MONERO.market believes is otherwise offensive, harmful, objectionable, inaccurate, or violates any third party copyright or trademark. MONERO.market is not responsible for any delay or failure in removing of such content. If you post content that MONERO.market chooses to remove, you hereby consent to such removal, and waive any claim you may have against MONERO.market.
  • MONERO.market does not assume any liability for any content posted by you or any third party user of its Site. From time to time, MONERO.market may make third party website links and information available to you on its Site. MONERO.market does not control, endorse, or adopt any third party content and shall have no responsibility for third party content, including material that may be false or misleading, incomplete, offensive, indecent, or otherwise objectionable.
  • In so far as information or content which is posted to MONERO.market by third parties, and which may be downloaded from MONERO.market is concerned, MONERO.market makes no representation about the safety, security, accuracy or quality of that information or content and does not supply that material to you in connection with our Services to you. MONERO.market is not liable for any damage or loss of data incurred by you or any other party which may result from the download of such third party content.
  • You warrant that any content posted by you on the Site does not infringe any third party intellectual property rights, and you grant to MONERO.market a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to reproduce, modify, adapt, translate, publish, publicly display and / or distribute such content as it sees fit.
  • Should your digital currency split or fork or require some other form of modification or alteration, MONERO.market will not perform or give effect to any split, fork, modification, or alteration on your behalf.
  • MONERO.market may, in its discretion, attempt to correct, reverse, cancel any order, trade or transfer in the event that MONERO.market discovers that there was an error in a trade or transfer, whether that error was by you, DMSWAP.net or a third party. You authorise MONERO.market to attempt that correction, reversal or cancellation as described.
  • You shall indemnify MONERO.market against all losses, damages, claims, liability, expenses, payments or outgoings incurred by or awarded against MONERO.market arising from any breach of these Terms.

6. Fees(Commissions)

  • MONERO.market does not charge any additional commissions other than those specified in the rate (applies only to the fixed rate).
  • Making an purchase, the user agrees with the commission, which is included in the invoice at a fixed rate and with the commission.